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Matchday Dispatch

Pitchside Support Desk

Track your tournament order, initiate returns within thirty days of the final, or submit a direct ticket to our pitch-side dispatch team.

Matchday Timelines

Tournament Delivery Guarantees

24 Hours

dispatch guarantee

30 Days

post-final returns

2 Hours

average response

Tournament FAQ

Common Matchday Questions

How do I track my kit?

Do you ship globally?

Real-time tracking links are dispatched via email the moment your package leaves our warehouse. Use the carrier portal for live updates.

We ship authentic merchandise to supporters worldwide. Standard and express matchday delivery options are calculated at checkout based on location.

What is the return window?

Can I cancel my order?

We offer a thirty-day return policy starting from the date of the tournament final. Items must be unworn with original tags attached.

Orders enter our automated dispatch queue immediately. Cancellations are accepted within one hour of purchase before the kit is packed.

Direct Line

Submit Support Ticket

Fill out the matchday ticket below. Our pitch-side support team typically responds within two hours during active tournament windows.